fixtoprint

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24/7 Printer Support Available Same-Day Printer Assistance Fast Remote Printer Setup Certified Technical Experts Nationwide USA Support Secure Remote Assistance 24/7 Printer Support Available Same-Day Printer Assistance Fast Remote Printer Setup Certified Technical Experts Nationwide USA Support Secure Remote Assistance
About Us - Fixtoprint | Independent Printer Support USA
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About Fixtoprint

America's Trusted
Independent Printer
Support Experts

Since 2009, we've been helping individuals, home offices, and businesses across all 50 states resolve every kind of printer issue — fast, securely, and remotely. We are a fully independent service, not affiliated with any manufacturer.

Call: +1 (877) 462-1221 Get Support
Est. 2009
All 50 US States
Certified Experts
24/7 Available
Independent Service
Fixtoprint professional support team
Trusted Since 2009 15+ years of excellence

15+

Years in Business

0

Happy Customers

0

Printers Fixed

98%

Satisfaction Rate

50

States Covered

Our story — Fixtoprint office team
Our Story Since 2009 Born from a passion for solving real problems, one printer at a time.
Our Story

How We Got Started

Fixtoprint was founded in 2009 by a small team of IT professionals who kept seeing the same story play out: someone buys a new printer, spends hours trying to set it up, and ends up more frustrated than when they started. We decided to fix that.

What started as a two-person remote support operation out of Sarasota, Florida has grown into a nationwide team of certified technicians serving customers across all 50 states. We've helped over 10,000 customers — from first-time printer owners to large office environments.

We have always been, and will always remain, a fully independent third-party support service. We're not tied to HP, Canon, Epson, Brother, or any other manufacturer. Our only loyalty is to our customers — giving honest, unbiased advice and the fastest possible resolution.

Founded in Sarasota, FL

Grown to 50-state coverage

100% independent service

No brand bias — ever

10,000+ customers helped

No fix = No fee policy

What Drives Us

Our Mission, Vision & Promise

Three pillars that define everything we do — and every customer we serve.

Our Mission

To provide every customer — from home users to businesses — with fast, affordable, and expert printer support. We make technology work for you, not against you, through transparent pricing and honest service.

Our Vision

To be the most trusted independent printer support service in the United States — where every customer knows they'll receive unbiased, expert help, regardless of brand, model, or complexity.

Our Promise

If we can't fix it, you don't pay. We commit to resolving every issue we take on — with honesty, speed, and care. No hidden fees, no brand upsells, no runaround. Just results.

Our Journey

How We've Grown Over the Years

From a small two-person team to a nationwide support operation — here's our story by the milestones.

2009

Founded in Sarasota, FL

Two IT professionals launch Fixtoprint with a simple mission: make printer support fast, honest, and affordable for everyone.

2011

First 1,000 Customers

Word-of-mouth growth brings us to 1,000 satisfied customers across Florida and the Southeast. We hire our first remote technicians.

2014

Nationwide Expansion

Remote support technology allows us to expand coverage to all 50 US states, serving customers coast to coast for the first time.

2017

10,000 Printers Fixed

We celebrate a major milestone — 10,000 successful printer repairs and setups. Customer satisfaction rate reaches 97%.

2020

Surge in Remote Demand

As more people work from home, demand for printer support surges. We double our team and reduce average resolution time to under 30 minutes.

2024

10,000+ Customers & Growing

Today we've helped over 10,000 customers and fixed more than 25,000 printers. We remain proudly independent — not affiliated with any brand.

Our Team

Meet the People Behind Your Support

Real people. Real expertise. Every technician is certified, trained, and passionate about fixing your printer problems.

James Carter
James Carter
Lead Technician
10+ years in printer hardware & software. Expert in HP, Canon & Epson systems. Leads our remote diagnostics team and handles complex repairs.
CompTIA A+ Certified
Sarah Mitchell
Sarah Mitchell
WiFi & Network Specialist
Expert in wireless networking, printer connectivity, and LAN/WAN configurations. Resolves WiFi and network printer issues daily across all brands.
Network+ Certified
David Nguyen
David Nguyen
Software & Driver Expert
Specialist in driver conflicts, OS compatibility, and firmware updates. Handles Windows 10/11 & macOS printer integration with precision.
Microsoft Certified
Emily Rodriguez
Emily Rodriguez
Customer Success Lead
Ensures every customer experience is seamless from first contact to resolution. 5-star rated by over 2,000+ customers for patience and clarity.
HDI Support Certified
Our Values

The Principles That Guide Everything We Do

These aren't just words on a wall — they're reflected in every call, every session, and every customer interaction.

🔒

Honesty First

We tell you exactly what's wrong, what it costs, and how long it'll take. No runaround, no upsells.

⚡

Speed Matters

Your time is valuable. We aim to fix every printer issue in under 30 minutes — efficiently and correctly.

🤝

Independence

We're not affiliated with any manufacturer. We give unbiased advice and always put the customer first.

🏆

Excellence

Certified technicians, continuous training, and a 98% satisfaction rate. We never settle for "good enough."

🛡️

Security

All remote sessions use 256-bit encryption. Your data and privacy are protected at every step.

💰

Fairness

Flat, transparent pricing with no hidden fees. And if we can't fix it, you don't pay — ever.

♿

Accessibility

We serve everyone — from first-time tech users to large businesses — with equal patience and care.

🌎

Community

Proudly based in Sarasota, FL, serving all 50 US states. We're your neighbors, wherever you are.

Certifications & Trust

Why You Can Trust Us

Our credentials, security standards, and service guarantees — built to give you complete confidence.

CompTIA A+ Certified Technicians

Every technician on our team holds a CompTIA A+ certification — the industry standard for IT hardware and software support competency.

256-Bit Encrypted Remote Sessions

All remote support sessions are fully encrypted end-to-end. You can watch everything in real time — the session ends the moment you close it.

SSL-Secured & McAfee Protected

Our website and all customer data is protected with SSL encryption and monitored by McAfee security tools around the clock.

98% Customer Satisfaction Rate

Verified by 10,000+ customer reviews. We maintain the highest standards of service quality — every session, every time.

Secure Payment Processing

All payments are processed through PCI-DSS compliant, encrypted payment gateways. We accept Visa, Mastercard, Amex, and PayPal.

No Fix, No Fee Guarantee

If our certified technician cannot resolve your printer issue, you will not be charged a single dollar. Results first — always.

SSL Secured
McAfee Secure
Privacy Protected
256-bit Encryption
Certified Experts
24/7 Support
All 50 States
Same-Day Help
10K+
Happy Customers
25K+
Printers Fixed
98%
Satisfaction Rate
15+
Years Experience
What Customers Say

Real Stories from Real Customers

Join thousands of satisfied customers across the USA who trust Fixtoprint for expert printer support.

★★★★★

"My HP printer was offline for 3 days and I couldn't figure it out. Called Fixtoprint and they fixed it in under 20 minutes remotely. Absolutely amazing service!"

Sarah M
Sarah MitchellLos Angeles, CA
★★★★★

"I set up a new Canon wireless printer and was completely lost. The technician walked me through every step and had it working perfectly. Highly recommend!"

James K
James KowalskiChicago, IL
★★★★★

"Professional, patient, and incredibly knowledgeable. They installed my Epson drivers on my Mac in no time. Transparent pricing, no surprises. Worth every penny!"

Linda C
Linda ChenHouston, TX

Ready to Get Your Printer Fixed?

Our certified experts are online right now — 24/7, 365 days a year. Call us, fill out a form, or start a chat. We'll have your printer working again fast.

Call +1 (877) 462-1221 Contact Us Online

Independent Service Provider Disclaimer: Fixtoprint is a fully independent, third-party technical support service. We are not affiliated with, endorsed by, authorized by, or officially connected to any printer manufacturer or brand. All brand names, trademarks, logos, and registered marks are the exclusive property of their respective owners and are used solely for descriptive and identification purposes. Our services are not sponsored or approved by any manufacturer.

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